Privacy Policy

Privacy Policy for Inowattio.com

Effective Date: September 04, 2024

At Inowattio, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform. By using Inowattio.com, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Introduction

SC INOWATTIO SRL operates Inowattio, an energy management platform designed to help users monitor, manage, and trade their energy consumption and production efficiently. We use advanced technology, including real-time data analytics and blockchain, to provide these services. Our goal is to empower individuals and communities to optimize their energy usage while protecting your privacy and ensuring your personal information remains secure.

To deliver our services, we collect and process energy usage data, technical information, and personal information. We are committed to ensuring that all data we collect is anonymized where necessary and that your privacy is respected at all times.

2. Information We Collect

2.1. Personal Information

When you create an account on Inowattio.com, we collect the following personal details:

• Name
• Email address
• Contact details

This information is used to set up your account, process transactions, and communicate with you regarding your energy system or services. We ensure that your personal data is never publicly visible on our platform or shared with third parties without your explicit consent.

2.2. Energy Usage Data

To optimize your energy usage and facilitate trading, we collect data directly from your smart meters, including:

• Energy consumption levels
• Energy production levels
• Power balancing activities

All energy data is anonymized using internal IDs to ensure that your personal identity is not connected to your energy readings. This anonymized data is essential for system optimization, energy trading, and community power balancing.

2.3. Technical Data

We collect information about your interaction with our platform, such as:

• IP address
• Browser type
• Device information

This technical data helps us maintain the security and performance of our platform and enhance your experience.

2.4. Energy Community Participation

When you choose to join an energy community on Inowattio, we collect additional information necessary for community-based energy sharing and trading:

• Location of your power unit

This information is shared with other members of the community to facilitate energy coordination and transactions within the community. Your power unit location is anonymized outside of the community context.

3. How We Use Your Information

3.1. Service Provision

We use your personal and energy usage data to provide essential services such as:

• Monitoring and managing your energy system in real-time.
• Facilitating peer-to-peer energy trading.
• Enabling power balancing and optimizing system efficiency.

All energy transactions and power assignments are recorded using anonymized IDs on our private blockchain to ensure secure and transparent operations.

3.2. Energy Communities

If you join an energy community, your power unit location will be visible to other members of the community for coordination purposes. However, only your username is publicly visible across the platform, ensuring that your personal details remain confidential.

3.3. Data Anonymization

Energy data collected from your smart meter is anonymized using internal IDs. This ensures that:

• Your identity remains protected and separate from the energy data and transactions conducted on the platform.
• Only anonymized data is used in energy trades, power balancing, and blockchain records.

3.4. Regulatory Compliance

We retain certain anonymized data linked to energy transactions and power balancing events for compliance with legal and regulatory requirements. This ensures that SC INOWATTIO SRL remains compliant with energy industry regulations and can provide proof of transaction integrity during audits.

4. Sharing Your Information

We take your privacy seriously and limit the sharing of your data to the following cases:

4.1. Service Providers

We may share your data with third-party service providers for the purpose of:

• Hosting and maintaining our platform.
• Processing payments and transactions.
• Analyzing platform performance and optimizing user experience.

These service providers are required to protect your data and use it only for the purposes of providing the requested services.

4.2. Energy Communities

When you join an energy community, your power unit location is shared with other community members for energy coordination purposes. However, your personal information (such as your email address and phone number) remains confidential and is not shared with other members.

4.3. Legal Compliance

We may disclose your personal data if required to do so by law or in response to legal processes. In such cases, we will only disclose the minimum amount of information necessary to comply with the legal request.

5. Data Retention and Deletion

5.1. Retention of Personal Data

We retain your personal data for as long as necessary to provide our services. If you choose to delete your account, we will remove your personal data from our system unless we are required to retain it for legal reasons.

5.2. Retention of Transactional Data

Energy data linked to completed transactions, such as energy trades or power balancing events, will be retained indefinitely for regulatory purposes. This data remains anonymized and is kept solely for compliance and auditing requirements.

5.3. Deletion Requests

You have the right to request the deletion of your account and personal data at any time. However, anonymized transactional data cannot be deleted, as it forms part of our regulatory obligations and system records.

6. Your Rights Regarding Data

You have the following rights regarding your personal data:

• Access to your data: You can request access to your personal data stored on our system.
• Correction of data: You can correct any inaccuracies in your personal information.
• Deletion of your data: You can request the deletion of your account and personal data, except for anonymized transactional data that is necessary for regulatory compliance.
• Data portability: You can request a copy of your anonymized data for use with other services.

7. Data Security

We implement robust security measures to protect your data, including:

• Encryption technologies: Your personal and energy transaction data is encrypted to prevent unauthorized access.
• Blockchain security: All energy transactions are securely recorded on a private L2 Ethereum Virtual Machine (EVM) blockchain, ensuring transparency and security.
• Access controls: Only authorized personnel can access your personal data, and they are bound by strict confidentiality agreements.

While we take every precaution to safeguard your data, no online system is completely secure, and we cannot guarantee absolute protection.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on Inowattio.com. Cookies help us track user activity, maintain session logins, and improve platform performance. You can manage your cookie settings through your browser, although disabling cookies may affect the functionality of the platform.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal obligations. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to contact us:

• office@inowattio.com
• Address: STR PADUREA DUMBRAVA NR 14K, SIBIU, ROMANIA
• Company Representative: Radulescu Mihai

Key Points to Remember

• Anonymization: Your energy data is anonymized and not connected to personal identifiers.
• Energy Communities: Only your username and power unit location are visible within energy communities.
• Data Retention: Transactional data from energy trades and power balancing is retained in anonymized form for regulatory purposes.

By using Inowattio.com, you agree to the terms of this Privacy Policy.